Digital receipts

Not every customer wants a paper slip. A digital receipt is a private web link to the same receipt, which the shopper can open on their phone — most easily by scanning a QR code on the customer display. No app, no login, no paper.

Who uses itThe customer scans it; nothing extra for the cashier to do.

How it appearsAs a scan-me QR on the customer display thank-you screen.

Internet needed?Yes — the link is opened online, so it needs a connection.

Overview

Every completed sale can be viewed as a receipt on a private web page. Instead of (or as well as) printing, you can let the customer open that page on their own phone. The link is unguessable — it carries a long, random code that acts as its own key — so only someone with the link can see it, and the customer's phone number is masked on the page for privacy.

Today the main way customers reach it is the QR code on the customer display's thank-you screen. The same private link is the foundation for sending receipts by WhatsApp or email in future updates — it's one shareable receipt, reachable in several ways.

The thank-you screen showing a QR code the customer scans for their receipt — The thank-you screen shows a QR the customer scans to open their receipt on their phone.

Why it's useful

Less paper. Customers who don't want a slip can just scan and keep a copy on their phone.
Nothing to install. The receipt opens in any web browser — no app and no account.
Private by design. The link is random and unguessable, and personal details like the phone number are masked.
One receipt, many channels. The same link powers the display QR now and WhatsApp/email receipts later.

How a customer gets one

Finish the sale as normal
Ring up and complete the sale on the POS screen. No extra steps are needed from you.
The thank-you screen shows a QR
If you have a customer display, its thank-you screen shows a "Scan for your receipt" QR code.
The customer scans it
They point their phone camera at the QR and tap the link that appears. Their receipt opens in the phone's browser — done.

No customer display? You can still go paperless later.

The digital receipt link exists for every online sale even without a customer display — it's the same link that upcoming WhatsApp and email receipt features will use to deliver a receipt straight to the customer.

Tips & best practices

Offer it out loud. A quick "Would you like the receipt on your phone? Just scan the screen" nudges customers to go paperless.
Great for eco-conscious shops. Cutting paper slips is a small, visible way to reduce waste.
The link is safe to share. Because it's random and masks personal details, a customer can save or forward it without exposing sensitive data.

Notes & warnings

Opening a digital receipt needs internet. The customer's phone loads the page from your shop's website, so both the QR (created on a completed online sale) and the customer's phone need a connection. Sales made while the till was offline don't get a receipt QR until they sync — the paper receipt still prints as usual.

Anyone with the link can view that receipt. The link is its own password. It's fine to hand to the customer, but treat it like you would a receipt — don't post it publicly.