POS User Guide Docs

Categories & brands

Categories and brands are the two simple ways to group your products. A category says what kind of thing it is (Drinks, Snacks, Painkillers). A brand says who makes it (Coca-Cola, Cadbury, Bayer). Good grouping makes products faster to find and your reports far more useful.

Who uses itOwners and managers tidying up the catalog.
How long it takesA few minutes to set up your main groups.
Where to find itCategories and Brands under Products in the sidebar.

Overview

A category is a folder for similar products. Categories can sit inside each other to form a simple tree — for example Beverages → Soft drinks → Cola — so a big catalog stays organised. A brand is a flat label for the maker of a product; there's no tree, just a plain list. A product can belong to one category and one brand at the same time.

You manage them on two screens that work much like the product list: a table you can search, with an Add button, a row to click for editing, and an active/inactive switch on each row.

The categories screen showing a tree of categories you can reorder
The categories screen — a tree you can expand, reorder and re-parent by dragging.

Why it's useful

  • Reports that mean something. Grouping lets you see sales by category and by brand — so you know whether it's the drinks or the snacks paying the rent.
  • Faster to find items. Filtering the product list by a category or brand narrows thousands of items down to the handful you're after.
  • A tidier till. Categories can group the product tiles on the touch screen, so staff find things quickly when there's no barcode.
  • Less clutter as you grow. A small tree of categories keeps a big catalog manageable.

Setting up categories, step by step

  1. Open Categories

    Under Products in the sidebar, click Categories. You'll see your existing categories as a tree.

  2. Add a top-level category

    Click Add category, type a name (for example Beverages) and save. A short web-friendly version of the name — its slug — is created for you; you can edit it if you like.

  3. Add sub-categories underneath

    Add more categories and set their parent to an existing one to nest them — for example Soft drinks inside Beverages. You can go a few levels deep; keep it shallow so it stays easy to navigate.

  4. Reorder by dragging

    Drag a category up or down to change the order it appears in. Drag it onto another category to move it inside that one. The new order is saved as you go.

  5. Assign products

    Open a product (see Products) and pick its category. From then on the product is counted under that category everywhere — lists, filters and reports.

Brands

Brands are simpler. There's no tree — just a flat list of makers. Open Brands under Products, click Add brand, give it a name (and optionally a logo), and save. Then choose the brand on each product. Use brands when knowing the manufacturer matters for your reporting — common in pharmacies and electronics shops.

Category or brand?

Ask "what is it?" for the category (Snacks, Antibiotics) and "who made it?" for the brand (Lay's, Pfizer). A product usually has both.

Tips & best practices

  • Keep the tree shallow. Two or three levels is plenty. Deep trees are slow to click through and hard to remember.
  • Set up categories first. Decide your main groups before adding lots of products, so each product has a home from the start.
  • Don't over-split. A category with only one product in it rarely earns its place.
  • Use brands for reporting, not decoration. Only add brands you'll actually want to filter or report on.

Notes & warnings

Filtering by a category includes everything underneath it. Filter the product list by Beverages and you'll see drinks in all its sub-categories too. There's a "direct children only" option if you want just that one level.

Moving a category moves its products' grouping. Re-parenting Soft drinks changes where those products roll up in your reports — useful, but worth knowing before you drag.


Related: Products · Units of measure · Reports