Last updated: 16-06-2026
These Terms of Service ("Terms") govern your access to and use of the products, services, and store operations of Hyper-POS ("we," "us," or "our"), including any purchases made at our physical location or through our online services. By visiting our store, placing an order, or otherwise transacting with us, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not transact with us.
1. About Us
Hyper-POS is a retail store registered in India under gst56s5f486sdf6. You can reach us at the contact details in Section 12.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase from us. By purchasing, you represent and warrant that you meet this requirement and that the payment information you provide is true, complete, and authorized.
3. Orders and Payment
a) Pricing. All prices are shown in [CURRENCY] and include applicable taxes unless stated otherwise at the point of sale. We reserve the right to correct pricing errors and to refuse or cancel any order containing an obvious error.
b) Payment. We accept the payment methods listed at the point of sale (e.g., cash, debit/credit cards, UPI, bank transfer). Payment must be completed in full at the time of purchase unless we have agreed credit terms in writing.
c) Receipts. A receipt or invoice will be provided for every transaction. Please retain it for returns, warranty claims, and tax purposes.
d) Product availability. Stock levels shown in any online listing are indicative only. If an item is unavailable, we will offer a substitute, a refund, or a back-order on terms agreed with you.
4. Returns, Refunds, and Exchanges
a) Eligibility. Items may be returned within [X] days of purchase, provided they are unused, in their original packaging, and accompanied by the original receipt. Certain items — including [perishables, personal-care products, opened software, prescription medication, items marked "final sale"] — are non-returnable.
b) Refunds. Approved refunds are processed to the original payment method. Card and UPI refunds typically take [X-Y] business days to reflect in your account. Cash refunds are issued at the time of return where applicable law permits.
c) Damaged or defective items. If you receive an item that is damaged, defective, or not as described, please contact us within [X] days. We will repair, replace, or refund the item at no additional cost, in line with applicable consumer-protection law.
d) Statutory rights. Nothing in this section limits your rights under applicable consumer-protection laws.
5. Warranty and Liability
a) Manufacturer warranties. Many products carry a manufacturer warranty. We will help you start a warranty claim where possible. Warranty terms are set by the manufacturer, not by us.
b) Disclaimer. Except as required by applicable law, products are provided "as is" and "as available." We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.
c) Limitation of liability. To the maximum extent permitted by applicable law, our total liability arising out of or relating to any transaction will not exceed the amount you paid for the item(s) in question. We will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or business interruption.
d) Nothing excluded. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death, personal injury, fraud, or willful misconduct.
6. Acceptable Use
When using our online services or visiting our store, you agree NOT to:
- Engage in fraud, theft, shoplifting, or any unlawful conduct
- Use stolen payment credentials or impersonate another person
- Tamper with, reverse-engineer, or attempt to gain unauthorized access to our systems
- Harass, threaten, or abuse our staff, customers, or service providers
- Resell our products in violation of any reseller restrictions notified at the point of sale
We may refuse service, cancel orders, or pursue legal remedies for violations of this section.
7. Loyalty and Promotions
Loyalty programs, vouchers, gift cards, and promotional discounts are subject to the specific terms shown at the time they are offered. We may modify or terminate any program with reasonable notice. Loyalty points and store credit have no cash value unless otherwise stated.
8. Intellectual Property
All trademarks, logos, product images, and other content associated with [COMPANY NAME] are the property of [COMPANY NAME] or its licensors and are protected by intellectual-property laws. You may not use them without prior written permission, except where applicable law permits (e.g., fair use, news reporting).
9. Privacy
Your use of our services is also governed by our Privacy Policy, available at [LINK]. By transacting with us, you acknowledge that you have read and understood the Privacy Policy.
10. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes will be communicated through a notice on this page or by direct contact where appropriate. Continued use of our services after a change indicates acceptance of the updated Terms.
11. Governing Law and Disputes
These Terms are governed by the laws of [COUNTRY/STATE], without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or your transactions with us will be subject to the exclusive jurisdiction of the courts at [CITY], [COUNTRY/STATE], except where applicable consumer-protection law requires otherwise.
Before initiating any formal proceeding, please contact us at the details in Section 12 — most issues can be resolved quickly and informally.